2024 Washington Conference
NAHRO conferences focus on industry education, professional development, advocacy, networking, and partnership opportunities.
Public & Social Sector
Enhance public service delivery with CTOL’s leading technology consultancy, modernizing operations for greater community impact and governance excellence.
“The Public & Social Sector is witnessing substantial digital technological advancements. Key trends include Adaptive Security, Cloud-Based Legacy Modernization, Hyperautomation, AI for Decision Intelligence, Data Sharing programs, and Digital Identity Ecosystems, aimed at enhancing service delivery, operational efficiency, and decision-making. The sector is also seeing a shift towards Cloud Computing, Artificial Intelligence (AI), Machine Learning (ML), Blockchain Technology, and 5G deployment to address growing demands for data privacy, security, and sustainable technology solutions.”
Digital Transformation of Resident Services
Digitized resident and business services portal facilitating secure communication between citizens and government.
Mobile Public Services Access
National portal enabling residents to access over 300 public services via mobile devices.
Integrated Digital Service Delivery
Bundling of services based on life situations, offering streamlined access for young families and seniors.
Comprehensive Online Public Services
Legal mandate and implementation program to make all public services available online.
AI-Enhanced Policy Formulation
AI and data analytics tools enhancing policy formulation, evaluation, and implementation.