OpenAI's ChatGPT Faces GDPR Complaint

OpenAI's ChatGPT Faces GDPR Complaint

Cecilia Rossi
2 min read

OpenAI's ChatGPT Faces Criticism Over False Information Generation

OpenAI's ChatGPT has ignited a storm of controversy by reportedly generating false information about individuals, prompting a data removal form and a GDPR complaint from an Austrian nonprofit. Despite a request for the correction or removal of inaccurate personal information, OpenAI declined to comply, citing potential system compromise. Although OpenAI has introduced a form for removing personal information, the effectiveness of this solution in addressing AI-generated false information remains uncertain.

Key Takeaways

  • OpenAI's ChatGPT has come under fire for generating false information about individuals, leading to concerns about GDPR violations.
  • Austrian nonprofit noyb has lodged a complaint against OpenAI for its failure to address these issues.
  • The complaint involved an anonymous public figure requesting OpenAI to rectify or delete inaccurate personal information, which OpenAI rejected.
  • Although OpenAI allows users to opt out of processing or request data removal, the removal of information from outputs is not guaranteed.
  • OpenAI has faced previous issues with data protection authorities, including a ban in Italy and ongoing monitoring by French, Irish, and German authorities.


The repercussions of OpenAI's ChatGPT generating false information about individuals may erode users' trust and incite regulatory actions. The denial of data removal for an anonymous public figure under GDPR raises legal concerns and potential fines. This incident underscores the necessity for enhanced AI model accountability and data control mechanisms. Organizations and individuals may reassess the usage of OpenAI's services in light of data protection and privacy issues. Anticipated developments involve more stringent AI regulations, enhanced AI model accuracy, and heightened transparency regarding data handling policies. Countries such as Austria, Italy, France, Ireland, and Germany may impose monitoring, fines, or bans on OpenAI, affecting its global market presence.

Did You Know?

  • OpenAI's ChatGPT
    • OpenAI's ChatGPT is a model from OpenAI, an AI research laboratory, designed to provide nuanced responses to user queries through advanced conversational AI using deep learning techniques.
  • GDPR
    • GDPR, or General Data Protection Regulation, is an EU law focusing on data protection and privacy with the aim of empowering individuals to control their personal data and simplifying the regulatory environment for international business.
  • Data removal form and complaint under GDPR
    • When GDPR violations are suspected, individuals and organizations can file complaints with the supervisory authority in their EU country. In this case, Austrian nonprofit noyb filed a complaint against OpenAI, citing potential GDPR breaches due to AI-generated false information. OpenAI's reluctance to remove inaccurate personal information upon request may further violate the right to erasure (right to be forgotten) under GDPR. The newly introduced data removal form is a response to the criticism and complaint, yet its effectiveness in addressing the issue of false information remains uncertain.

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