Salesforce Stock Plunges 17% After Revenue Miss

Salesforce Stock Plunges 17% After Revenue Miss

Alejandra Lopez
2 min read

Salesforce Stock Plunges 17% After Revenue Miss and Cautious Guidance

Salesforce encountered a substantial stock decline, dropping by as much as 17% following its announcement of lower-than-expected revenue and issuing disappointing guidance. The company's quarterly revenue stood at $9.13 billion, falling short of the anticipated $9.17 billion, marking its first revenue shortfall since 2006. Despite this, Salesforce observed an 11% revenue growth from the previous year, with all product categories contributing to this uptick. However, the Professional Services and Other sector experienced a 9% revenue decline. Salesforce also adjusted its earnings forecast for the 2025 fiscal year but maintained its revenue guidance, indicating challenges in deal compression and slowing projects in the professional services sector. The company has been proactively integrating AI into its offerings, with the introduction of Einstein Copilot for sales and customer service representatives.

Key Takeaways

  • Salesforce shares tumbled 17% post-earnings due to lower-than-anticipated revenue and cautious guidance.
  • The company reported $9.13 billion in revenue, missing the projected $9.17 billion.
  • Salesforce anticipates Q2 revenue ranging from $9.2 billion to $9.25 billion, below the forecast of $9.37 billion.
  • Net income soared to $1.53 billion, up from $199 million a year ago.
  • Salesforce launched Einstein Copilot and expanded AI features for Slack customers.


Salesforce's stock nosedived due to a revenue miss and prudent guidance, reflecting challenges in deal compression and professional services. Despite an overall 11% revenue surge, a 9% decline in the Professional Services category signifies specific sectoral obstacles. The incorporation of AI, notably through Einstein Copilot, aims to fortify sales and customer service, potentially offsetting short-term market skepticism. In the long run, Salesforce's strategic emphasis on AI stands to enhance competitiveness but necessitates navigating current market uncertainties and investor expectations.

Did You Know?

  • Deal Compression: This term denotes a scenario where the size of deals in a company's sales pipeline decreases, often due to stricter customer budgets, heightened competition, or alterations in market conditions. If not managed effectively, it can lead to reduced revenue.
  • Einstein Copilot: A feature developed by Salesforce that integrates AI to aid sales and customer service representatives. It utilizes advanced algorithms to offer real-time suggestions, automate routine tasks, and enhance decision-making processes, thereby augmenting efficiency and effectiveness in customer interactions.
  • Guidance (in financial context): In the realm of financial reporting, guidance refers to the forward-looking estimates or predictions that a company provides about its future financial performance, typically for the next quarter or fiscal year. These projections assist investors and analysts in gauging the company's anticipated growth and profitability.

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