SpaceX's Starlink Faces Network Outage

SpaceX's Starlink Faces Network Outage

Tatiana Volkova
2 min read

On May 28, 2024, SpaceX's satellite internet service, Starlink, encountered a brief network interruption, as reported by both Starlink and DownDetector. While the cause of the disruption was not initially provided, Starlink later confirmed that the issue had been resolved. However, some users experienced delays in service restoration. A significant number of outage reports, over 41,000, were made, with 42% of users indicating a complete service blackout. Despite the outage, Starlink's satellites recently endured a geomagnetic storm without substantial impact. The service is available in numerous countries, offering home internet subscriptions priced at $120 or $150 per month, with additional plans tailored for boat usage ranging from $250 to $5,000 monthly.

Key Takeaways

  • Starlink, a satellite internet owned by SpaceX, experienced a brief network outage on Tuesday.
  • The outage affected over 41,000 users, with 42% reporting a "total blackout" of services.
  • Starlink did not provide a reason for the outage in its post but later announced that the issue had been resolved.
  • Some users reported that restarting their Starlink hardware reestablished their connections.
  • Starlink is available in many countries worldwide, including the US, Canada, Europe, and Oceania. A home internet subscription costs $120 or $150 a month, with plans also available for boats.


SpaceX's global satellite internet service, Starlink, faced a short-lived network disruption impacting over 41,000 users. The cause remains unclear but was later resolved by SpaceX. This incident underscores the susceptibility of satellite internet infrastructure and could potentially undermine the trust of subscribers, particularly businesses and maritime users relying on Starlink's pricier boat plans. In the near term, SpaceX is likely to endeavor to restore user trust and address potential hardware or software issues. Over the long term, SpaceX may need to invest in more resilient technology and transparent communication to avert future outages and uphold its user base.

Did You Know?

  • Starlink: A satellite internet service owned by SpaceX, Starlink delivers high-speed broadband internet globally. With a growing constellation of over 2,000 satellites in low Earth orbit, Starlink aims to provide reliable and fast internet connections, especially in remote areas lacking traditional terrestrial infrastructure.
  • Geomagnetic storm: These natural phenomena, caused by the Sun's solar wind interacting with the Earth's magnetic field, can disrupt satellite operations, communications, and power grids. However, Starlink's satellites recently withstood a geomagnetic storm without significant impact, demonstrating their resilience and reliability in challenging space weather conditions.
  • Starlink pricing: The service offers home internet subscriptions in two tiers: a basic plan at $120 per month and a premium plan at $150 per month. For maritime users, plans range from $250 to $5,000 monthly, depending on speed and data allocation preferences, reflecting SpaceX's efforts to make satellite internet accessible to diverse markets and user segments.

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